Privacy Policy

Effective Date: 06/06/25

This Privacy Policy outlines how Rochelle Oliver Coaching (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit and use our website www.rochelleoliver.co.uk (the “Website”).

1. Information We Collect

When you contact us via forms on our website, we may collect the following personal data:

  • Full Name (First and Last)

  • Email Address

  • Message content (any information you choose to include)

We do not collect sensitive personal data unless explicitly provided by you.

2. How We Use Your Information

Your personal information is used solely for the purpose of:

  • Responding to your inquiries

  • Providing coaching services you request

  • Sending relevant communications related to your inquiry or services

  • Maintaining internal records

We do not sell, rent, or trade your personal data.

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – When you submit a form, you give us clear permission to use your data to respond.

  • Contract – If you hire our services, we may need to process your information to fulfil that agreement.

  • Legitimate Interests – We may use your data for basic analytics or site improvement where your rights are not overridden.

4. Data Retention

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, including any legal or contractual obligations.

5. Data Sharing and Third Parties

We use trusted third-party services to operate the website and deliver communications. These may include:

  • Squarespace – for hosting and form handling

  • Email service providers – to respond to your inquiries

These providers may process your data in accordance with their own privacy policies. All vendors are expected to be GDPR-compliant.

6. Cookies and Tracking

This website may use cookies and similar technologies to improve user experience and gather anonymous usage statistics. By continuing to use the site, you consent to our use of cookies.

You may disable cookies in your browser settings.

7. Your Data Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time (if processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:
📧 hello@rochelleoliver.co.uk

8. Security

We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure.

9. Contact Us

If you have any questions about this policy or how your data is handled, you may contact us at:

Rochelle Oliver
📧 hello@rochelleoliver.co.uk
🌐 www.rochelleoliver.co.uk

10. Updates to This Policy

We may update this policy occasionally. The latest version will always be available on this page.